Last updated: June 2025. This policy explains how we handle your personal information.
By using 77pinas, you agree to the collection and use of your information as described here. We are committed to keeping your data safe and being transparent about how it is used across our platform in the Philippines.
When you register and use 77pinas, we collect certain personal information necessary to operate your account and provide our services. This includes your name, date of birth, email address, mobile number, and payment details such as your GCash or bank account information. We also collect technical data such as your device type, IP address, browser type, and session activity to help us maintain platform security and improve your experience. All information collected is limited to what is genuinely needed to deliver our services to players in the Philippines. We do not collect sensitive personal data beyond what is required for identity verification and transaction processing. You may be asked to provide additional documents, such as a government-issued ID, as part of our verification process.
The personal information you provide is used to create and manage your 77pinas account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our legal obligations. We use your contact details to send you important account notifications, security alerts, and updates about our platform — we do not send unsolicited marketing messages without your consent. Technical data helps us detect suspicious activity, prevent fraud, and ensure the platform runs smoothly for all Filipino players. We may use anonymised, aggregated data to analyse platform performance and improve our games and features. Your information is never sold to third parties for commercial purposes. We only share your data with trusted service providers who assist us in operating the platform, and only to the extent necessary.
77pinas does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with payment processors, identity verification providers, and technology partners who help us deliver our services — all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required to disclose your information torelevant Philippine government authorities or regulatory bodies where required by law, such as in cases involving fraud investigations or anti-money laundering compliance. Any such disclosure will be limited to the minimum information necessary and carried out in accordance with applicable Philippine data privacy laws. We will notify you of any such disclosure where we are legally permitted to do so.
We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to keep your login credentials confidential at all times. All data transmitted between your device and our platform is encrypted using secure protocols to prevent interception. Our systems are regularly monitored and tested to identify and address potential vulnerabilities before they can be exploited. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by the Data Privacy Act of 2012. No system is completely immune to risk, but we are committed to maintaining the highest practical level of protection for every player on 77pinas.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum of five years in line with anti-money laundering regulations applicable in the Philippines. If you request the closure of your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. You may contact our support team at any time to enquire about the specific retention period applicable to your data. We do not retain personal information beyond what is necessary for the purposes for which it was collected.
As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by 77pinas. You have the right to be informed about how your data is collected and used, the right to access a copy of your personal data, and the right to correct any inaccurate or outdated information in your account. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team and we will respond within a reasonable timeframe.
77pinas uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and help us understand how players interact with our site. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytics cookies help us measure platform performance and identify areas for improvement — these are used in anonymised form and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. By continuing to use 77pinas, you consent to our use of cookies as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised effective date at the top. We encourage you to review this page periodically so that you are always aware of how we handle your personal information. Continued use of 77pinas after any changes have been posted constitutes your acceptance of the updated policy. If we make material changes that significantly affect your rights, we will make reasonable efforts to notify you through the platform. If you have any questions or concerns about this policy or any updates to it, please reach out to our support team.
If you have any questions about this Privacy Policy or how 77pinas handles your personal data, our support team is ready to assist you. You can also visit our FAQ page for quick answers to common questions from players across the Philippines. For information about your rights and responsibilities as a player, please review our Terms and Conditions and Responsible Gaming pages.
Contact us at: [email protected]